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Institute of Banking

Digital consultant case study

The challenge

We were brought in to discuss the digital aspect of our client’s overall organisational transformation programme. The whole operating model is being transformed and a huge part of that for any learning and development organisation is related to the digital channel, learning management systems and recommender engine.

The solution

  • We worked with the senior management team and external consultants to understand what challenges lay ahead as they went through a website re-platforming programme, content re-design and new ways of working adoption.
  • We were able to provide them with contract experts who bridge the gap between technical delivery of web projects and putting the user at the centre of all your design decisions.
  • We have been working with the Institute continuously since as they make further progress on their transformation programme.

Posted on

November 15, 2019